GENERAL TICKET INFORMATION
- Can I change the day of my admission?
- How do I activate my badge for FAN EXPO Dallas?
- How can I upgrade my ticket?
- How do I get a ticket to FAN EXPO Dallas?
- Can I use a prepaid card to purchase admission?
- How much does admission cost?
REFUNDS
VIP PACKAGE
- How do I activate my badge for FAN EXPO Dallas?
- Where do I pick up my VIP Merchandise?
- Will you put more VIP Packages on sale?
- What is included in the VIP Package?
- When will my VIP Badge be delivered?
- How does the 48 hour guarantee work for VIP Package holders?
ULTIMATE FAN PACKAGE
- How do I activate my badge for FAN EXPO Dallas?
- Where do I pick up my Ultimate Merchandise?
- What is included in the Ultimate Fan Package?
- What is the Ultimate Lounge?
- What is the last day to buy an Ultimate Fan Package?
- Can I upgrade to a VIP Package?
3-DAY BADGE
ADULT SINGLE DAY BADGE
YOUTH SINGLE DAY BADGE
- What is a Youth Single Day Badge?
- What is included in a Youth Single Day Badge?
- I have a VIP/Ultimate Fan Package, does my child (13-17) need one too?
- Do I need to buy a Youth Single Day Badge for each day my child (13-17) attends FAN EXPO Dallas?
- Can I upgrade my ticket?
- Can I attend FAN EXPO Dallas on a different day?
CHILD PASS
BADGE POLICIES
E-TICKETS AND QR CODES
SHIPPING
- I ordered shipping, when will I receive my badges?
- What if I’m not home when the badges are delivered?
- What is the deadline for ordering tickets with shipping?
- What if I need to change my address for shipping?
- What if my shipped admission doesn't arrive in time for FAN EXPO Dallas?
- How do I add shipping to my order?
GROUP RATES
OTHER IMPORTANT TICKET INFORMATION
- My credit card is declined, and I am getting an error code?
- My tickets were gifted to me; do I need to change the name on the e-ticket?
- Can I pick up a badge for my friend?
- Can I pick up my badges on a day which I am not attending?
- What perks come with each ticket type?
- Can I buy from a site other that fanexpodallas.com?