GETTING TO AND FROM DALLAS FAN DAYS
Dallas Fan Days 2017 is happening at the Irving Convention Center at Las Colinas.
500 West Las Colinas Boulevard
Irving, TX 75039
Click here for directions, maps and parking info.
WHERE DO I GO WHEN I GET TO THE IRVING CONVENTION CENTER?
TO PICK UP YOUR WRISTBAND(S):
To pick up your wristband(s), please proceed to the Pre-Purchased Ticket counters in the Registration Area on Level 1 in the Main Lobby during any of the following times:
Friday: 2:30pm - 7:00pm
Saturday: 8:30am - 6:00pm
Sunday: 8:30am - 3:00pm
Please have your e-ticket ready to present when picking up your wristband(s). You may print your e-ticket or show it on your mobile device.
LOST YOUR E-TICKET?
Click here to have your e-tickets re-sent.
NEED ADDITIONAL TICKETS?
Click here to purchase additional Gold Passes or Family Passes online until 5pm CST Thursday, October 19.
Single Day, Child, and 3-Day admission passes will also be available for purchase at the event in the Registration Area and available online throughout the weekend.
Wristbands are to be worn visibly for the duration of your visit to Dallas Fan Days. If you are coming for multiple days, you must keep your wristband intact over those days. If you are cosplaying, consider how your wristband will be worn with gloves, morph costumes, or other pieces. For any questions or special concerns about wearing a wristband, visit our Customer Service Desk near the Registration Area on Level 1 in the Main Lobby. Lost or damaged wristbands will not be replaced by Dallas Fan Days.
Click here for important information about how to fasten your wristband.
PROGRAM & SCHEDULE
Click here for the Official Dallas Fan Days Program & Schedule.
QUESTIONS ABOUT PANELS, AUTOGRAPHS OR PHOTO OPS?
Visit our FAQ page here.
BUY YOUR PHOTO OPS IN ADVANCE
Click here to purchase a Photo Op with your favorite guest before they sell out!
Visit the Dallas Fan Days Store booth located on the first floor, just outside the Exhibit Hall, for a wide selection of official Dallas Fan Days merchandise.
Click here to view the Dallas Fan Days exclusives.
The Accessibility Services Desk is located near the Registration Area on Level 1 of the Convention Center, in the Main Lobby. Persons with disabilities are required to pay full admission, however, one attendant/caregiver may receive complimentary admission on a single-day basis when requested at the Accessibility Services Desk.
For the full FAN EXPO Accessibility Policy click here.
Wheelchairs are available on a first-come, first-served basis. Visit the Accessibility Services Desk near the Registration Area on Level 1 of the Irving Convention Center, in the Main Lobby, for further information.
SAFETY & SECURITY
The safety and security of our fans, exhibitors, guests and staff is our priority. Please plan ahead and note the following guidelines to help us deliver a safe and fun experience for everyone.
Our Props Policy can be read in its entirety here, but the top-line info is:
- If it's not legal on the street, it's not legal at Dallas Fan Days. Authorities will be on-site to deal with any illegal items.
- Metal props (guns, swords, etc.) and wooden props (baseball bats, 2x4's, etc.) are not allowed. Plastic props are typically allowed.
- Bows and slingshots are to be unstrung. Nerf guns and other foam bullet-type toys are not to be loaded.
The final decision on whether a prop is permitted inside Dallas Fan Days rests with Security. There are no refunds given if you are turned away for not adhering to our policy.
COSPLAY IS NOT CONSENT
If you would like to take a picture with/of another Dallas Fan Days attendee, always ask first and respect that person's right to say no.
When at Dallas Fan Days, please be respectful and kind to each other.
Click here to view our Harassment Policy.
Click here to see our FAQs or visit us at the Customer Service Desk near the Registration Area.
We look forward to seeing you there!
The Dallas Fan Days Team